When Hard Work Isn’t Moving the Work Forward

Sometimes a team is working hard, but the work still isn’t moving as it should. The answer is not always to ask people to work harder. A decision may take too long, a responsibility may be unclear, or the same problem may need to be solved repeatedly.

Three Questions to Find Where Work Slows Down

Start by asking three questions:

Where does the work slow down?
Who has to wait before moving forward?
What problem are we solving more than once?

The answers help identify where a practical change could make the biggest difference. Clearer decisions, responsibilities, and handoffs can give a hardworking team room to make progress.

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